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SERVICE & STRATEGY DEVELOPMENT

Develop services and business strategies that meet the needs of the audiences you want to reach – we’ll help you get there and skill up along the way

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WHO

Businesses and public and third sector organisations

WHAT

Bespoke service design and innovation strategy support

COST

Flexible depending on your needs

DURATION

One off packages or longer term engagement

What is service & strategy development?

Good services and business strategies work best when they’re designed with and for the people you want to reach. Our facilitative process enables your team to take a customer first approach, understand what’s failing and find opportunities to make improvements together.

We provide the tools and methods you need to design together, and implement the change you want to see.

Who’s it for?

Businesses who want to adapt and diversify their portfolio and focus resources on strategies and initiatives that work. Our aim is to support the development of services that get into the right market and reach the right audience.

Public and third sector organisations who want to re-orientate around what people need and deliver on it. By understanding and breaking down complex systems, we work with teams to reveal the bigger picture, and support stakeholders to collectively identify opportunities for change.

Testimonials

The outputs of the work are influencing our regional business planning as well as our staff development approach. We would love to work with STEAMhouse again in future.

Luke Strickland, Mott Macdonald

How we can help

UNDERSTAND AN PRIORITISE COMPLEX PROBLEMS

Making sense of stubborn problems which reach across organisations, disciplines and communities. Utilising STEAM methods such as mapping, analysis and foresight.

CLARIFY A VISION AND IDENTIFY NEW OPPORTUNITIES

Shape a vision for the future, help everyone take ownership and embrace the strategy. Identify new opportunities and test whether they’re right, unlock new value, explore new markets, and shape new offerings.

GENERATE IDEAS AND MAKE THEM A REALITY

Make difficult strategic decisions in days instead of months and teach new methods that can be easily applied day to day. Test ideas against real-world insights to map out a set of coherent actions and initiatives and design a roadmap that makes sense.

GAIN CREATIVE CONFIDENCE AND COMPTETENCE

Discover how to create and test new ideas without hesitation. Develop a creative problem solving mindset that pushes forward and creates new ways to collaborate with others.